Shipping and Return Policy

Return Policy

Eligibility for Return

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Returns must be initiated within 30 days of the purchase date.

Items Not Eligible for Return

Please note that we cannot accept returns on the following:

  • Perishable goods (food, flowers, etc.)
  • Intimate or sanitary items
  • Hazardous or flammable materials
  • Gift cards
  • Downloadable software
  • Certain health and personal care items
  • Books, CDs, DVDs, or other media with signs of use

Return Process

To return an item, please follow these steps:

  1. Contact Customer Service: Reach out to our customer service team to initiate a return and obtain a Return Authorization Number (RA#).

  2. Package Your Return: Carefully package the item(s) with the original packaging, including a copy of your order confirmation or receipt.

  3. Ship Your Return: Send your return to the following address:

    Team Six Gear 101 EL CHANATE DR, SUITE A CANUTILLO TX 79835, United States

    Please retain proof of shipping. You are responsible for return shipping costs.

Refund Policy

Once we receive your return, we will inspect it and process your refund:

  • Approved Refunds: Approved refunds will be credited to your original payment method within a certain number of days.
  • Partial Refunds: In some cases, we may issue a partial refund, such as for items with damage or missing parts.
  • Exchanges

We are happy to exchange items that are defective or damaged. Please contact our customer service team to initiate an exchange.

Gift Returns

If the item was a gift, we will issue a gift credit or refund to the original purchaser.

Questions and Concerns

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We're here to assist you.